This is an independent app maintained by one person. I aim to reply within 2 business days; issues that need reproducing may take longer. English or Chinese is fine.
When reporting a problem, including these saves a round trip:
The app version and your iOS version;
Your device model (which iPhone);
Which language the app is in;
What you did, what you expected, and what actually happened; a screenshot helps if you have one.
There's no need to send me your questions or notes.
1. How do I open the book?
Put your finger on the cover and push it open from right to left, as you would a real book.
If swiping feels awkward, turn on Tap to open in the app's Settings; then a tap on the book opens it.
Writing a question is optional. You can simply keep it in mind.
To choose a chapter, pick one before opening: All, Love, Work, Study, or Self. If you don't, it's All.
2. Fixing the time of day, or turning off weather
By default the light follows the time of day: dawn, day, dusk, night. To keep one time, turn off Follow the time of day in Settings and choose the one you like.
Wind, rain, thunderstorms, and snow are made on the device from the date — no connection, and not your local forecast. If you'd rather not have them, turn off Show weather in Settings.
Changing the jacket changes only the jacket and paper; the light still follows the time of day.
3. Backups and moving to a new iPhone
Kept pages and notes live only on this iPhone, and the app does no cloud sync. To keep a copy or move to a new phone:
On the old iPhone, tap Export backup in Settings and use the system save sheet to put the backup file in Files, iCloud Drive, or anywhere you like;
On the new iPhone, install Ask a Page, tap Import backup in Settings, and choose that file.
If you're told the backup is from a newer version, update the app first, then import.
If an import doesn't go through, your existing pages are left unchanged.
The backup file contains your kept pages and the notes you wrote — look after it the way you would a diary.
4. The mic button doesn't respond
Hold to speak listens only while you hold the mic; let go and the words stay. Speech is turned into text on the device, and the audio is never saved or uploaded. If nothing happens, check these in turn:
Microphone access: turn on the microphone in iOS Settings › Ask a Page. It's fine without it — the mic on your keyboard works too.
First use: the system needs to get on-device recognition ready, which can take a moment and may need a connection.
Language: on-device recognition needs to support the app's current language; if it doesn't, use the mic on your keyboard for now.
It needs a real iPhone.
5. Changing the language
Ask a Page is available in English, Simplified Chinese, Traditional Chinese, Japanese, and Korean, and follows your system language by default. To change it for this app only, go to iOS Settings › Ask a Page › Language.
6. Purchase, Family Sharing, and refunds
Ask a Page is a paid download — buy it once and it's all yours: no in-app purchases, no subscription, and all seven jackets and the bookplate are included.
After reinstalling or on a new iPhone, download it again from the App Store with the same Apple Account; there's nothing more to pay.
Family Sharing is supported: with purchase sharing turned on in Apple's Family Sharing, family members can download it from the App Store at no charge.
Everything: tap Erase all pages in Settings. This is permanent and can't be undone; to keep a copy, export a backup first.
Deleting the app removes all its pages and settings along with it.
We hold none of your data, so there is nothing to ask us to delete. See the Privacy Policy.
8. Can it tell me what will happen?
No. Ask a Page is not a fortune-telling tool, and it doesn't predict anything. The lines were written for this book. What it offers is a pause while you think something over — a chance to hear your own answer.
It also doesn't assess emotions or give psychological, medical, legal, or financial advice. For those, please turn to a qualified professional.
9. If things are very hard right now
If a question mentions hurting yourself, the book doesn't open a page. Instead it shows a page of help: local helpline numbers based on your iPhone's region, or, where none are listed, a link to findahelpline.com.
If you are in danger right now, call your local emergency number, or reach out to someone you trust. You don't have to carry this alone.
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